Web Access Connection Issue

[Tupac]

Can't get connected to the web after hub connects to the router.  After following the read me file after clicking "get network info" it just keeps loading, the light never goes green on the top right corner of the display.   Sometimes when I back out of settings and back in my external IP will be broken up by blocks of numbers in place of where the dots in the address go ( such as 200036 192 200037 168 200068).

Also, sometimes after hitting resume just before generating password the power bar will lose connection and won't reconnect, have to power down then back up.

Any help would be appreciated.

Thanks!