11-10-2017, 02:39 PM
Hi Simone, I'm thinking that's happening because it can't connect to your network. The controller uses DHCP to connect, it's possible this option is turned off on your router. If you can log into it and go through the settings you'll probably see an option for connecting using DHCP, my router has this option and needs to be enabled. Here's an image of my setting, its under the "LAN setup" tab on my router. See if you can find something similar.